Frequently Asked Questions

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Managing product compliance is complex, and the cost of getting it wrong is high. Whether you’re preparing for a regulatory audit, tracking certificate renewals, or trying to understand how a standards change affects your product line, the right compliance management tool makes all the difference. That’s why we built CertManager.

General Questions

CertManager is a secure, AI-powered compliance management platform that gives organizations a centralized, intelligent system for storing, managing, and acting on their compliance data. Built by compliance professionals with decades of regulatory experience, it serves as a single source of truth for certificates, technical files, Declarations of Conformity (DoCs), licenses, and more, keeping teams audit-ready at all times. 

CertManager is built for anyone who touches compliance data. Primary users are compliance directors, regulatory managers, and operations leads at manufacturers managing complex certification landscapes. It’s equally valuable for executives tracking compliance performance, cost, and timelines; audit teams needing documentation on demand; and IT administrators responsible for security and scalability. If your role depends on compliance data being accurate and accessible, CertManager is built for you. 

Most compliance teams rely on scattered files across SharePoint, local drives, and email threads, a costly “scavenger hunt” for mission-critical data. CertManager eliminates that fragmentation by providing a centralized compliance management system where data is always findable, current, and audit-ready. It also addresses tribal knowledge loss, missed renewal deadlines, and incomplete technical files. 

Unlike general document tools, CertManager is purpose-built for intelligent compliance data management. It understands the relationships between products, technical files, certificates, standards, and regulations.

No. CertManager is designed to work out of the box for teams of any size. Whether you’re a small compliance team managing a focused product line or a large enterprise with complex, multi-region portfolios, the platform scales to your needs. 

CertManager is designed for fast time-to-value. It doesn’t disrupt your current process or force a new workflow, it provides a smarter way to manage data you already have. CertManager also offers a 90-day no-cost trial so teams can put the platform to work in their real compliance environment before committing. View plans → 

CertManager supports any industry with product compliance requirements, including consumer electronics, automotive, medical devices, IoT, industrial products, and information technology. Its flexible architecture adapts to diverse regulatory environments, local and global standards, and a wide range of certification types. 

No, CertManager enhances your existing process rather than replacing it. It gives your team a smarter, more efficient way to manage the compliance data you already have, without forcing you to change how you work. 

Yes. CertManager supports SSO integration with existing identity providers for seamless, secure access management. It is also built on trusted cloud infrastructure (AWS, Google Cloud, Microsoft) to ensure reliability and scalability as your compliance needs grow.  

CertManager Features

CertManager serves as a definitive intelligent data compliance management repository, a single place where every certificate, technical document, DoC, license, and regulatory filing lives. It includes AI-assisted search with advanced filtering, document tagging, version history, and standardized naming and categorization, so any team member can find what they need instantly. Explore centralized storage → 

Technical File Management allows teams to build, track, and maintain complete technical files for products and critical components. Documents stored in CertManager automatically link to Technical Construction Files (TCFs), DoCs, certifications, licenses, and grants, keeping every compliance record connected and up to date. See Technical File Management → 

Yes, CertManager is built with enterprise-grade security as a foundation, including SOC 2 Type II compliance, single sign-on (SSO), granular role-based permissions, and end-to-end encryption for data both at rest and in transit. These controls ensure your most sensitive compliance data is protected and access is tightly governed. 

CertManager automatically tracks expiration dates across all certificates and compliance documents. Customizable email alerts notify your team well ahead of deadlines, and a dashboard view gives you a clear picture of all upcoming renewals. This eliminates the risk of expired certificates slipping through the cracks. See expiration tracking in action → 

CertManager includes a secure, permission-based document sharing portal that allows you to share test reports, technical files, and compliance data with external labs, partners, and service providers. You maintain full control with a complete audit trail of all sharing activity and the ability to revoke access at any time. Incoming documents shared through the portal are automatically read, categorized, and filed by CertManager’s AI. Learn more about document sharing → 

Product Mapping helps teams organize complex product portfolios by creating customizable structures that mirror the real hierarchy of product families, models, and SKUs. You can link critical components directly to products, create custom attributes for powerful search and querying, and manage technical files and certificates at both the family and individual model level. 

CertManager’s intelligent compliance data management platform is designed to always keep you audit-ready, not just when an audit is scheduled. Centralized data storage, complete technical file tracking, AI-generated reports, and a full document history mean your team can support an audit at any point without scrambling. The platform also tracks relationships between DoCs, certifications, and technical files to ensure nothing is missing.